skip to main text

Cannot Remember Printer's Password

  • If you forgot the administrator password:

    Select Reset all to restore administrator password to default.

    After initializing the printer settings, redo setup.

    Refer to Setup Guide and redo setup.

  • If you forgot the security administrator password:

    It is not possible to change or unset the security policy settings/the security administrator password.

    Contact your nearest Canon service center.